Feedback

Your feedback helps us understand what we are doing well and where we may need to improve.

You can use this form to:

Share a compliment about the support you received
Give us a comment or suggestion
Tell us about something that did not go as expected
Make a formal complaint about our service

We welcome all feedback and will treat what you tell us respectfully and sensitively. Making a complaint will not affect any support you currently receive from ASD Helping Hands or may request in the future.

Please provide as much information as you feel able to, including what happened, when it happened and what you would like us to do next. You may also upload any documents that you feel are relevant.

Once your form has been submitted, a member of our team will review it and contact you using the details you provide.

Feedback Form

What would you like to share?

Choose the option that best describes your feedback.

ComplimentTell us about something that went well. Comment or suggestionShare an idea or help us improve. ComplaintTell us about something you are unhappy with.

Which service or activity is this about? How do you know ASD Helping Hands? Briefly, what is your feedback about? Required What would you like to tell us? Required Supporting filesYou can attach up to five PDF, Word, text or image files, up to 10 MB each.

Your details

You can leave feedback anonymously. We will need contact details if you would like a response.

I would like to remain anonymous

Your name Email address Telephone number How would you prefer us to contact you? Postal address ASD Helping Hands may contact me about this feedback.

We will store and use the information you provide to review your feedback and respond where requested. Making a complaint will not affect any support you receive now or in the future.