Nature of the role:
To assist the Head of Family Support by supporting Parents/Carers/Individual affected by Autism and Co-occurring conditions, including Mental Health in a clinic style setting offering initial assessments and guidance & advice around specific identified issues (i.e. issue based).
• Offer initial Advice and Guidance to those attending the clinic in line with the family support policy.
• Write and maintain accurate records of advice and support given using case management systems provided.
• Assist with the drafting of letters and requests using the pro forma letters given within your volunteer pack ensuring these are monitored by line managers where appropriate
• Work independently at locations outside of the ASD Helping Hands offices
• Signposting service user to relevant organisations
• Escalate any high-level cases to Head of Family Support
• Attend any training sessions offered (these will be discussed beforehand)
• Complete Level 3 Supporting Young People with Autism within a year of commencing volunteer role
• Attend Quarterly meetings and relevant supervisions
All volunteers are offered continued professional development with no time frames on expected volunteer length.
While some training is optional there are some requirements we as a Charity that you undertake. All training is provided by to our volunteers free of charge.
Description of Training:
C=Compulsory Training O=Optional
• Level 3 Supporting Young People with Autism (C)
• Safeguarding Children and Young People (C)
• Safeguarding Vulnerable Adults (C)
• Data Protection (C)
• Advocacy Training (C)
• Sensory Strategies (O)
• Visual Aids and their Implantation (O)
• Further professional development as it becomes available
If there is a course you wish to do, we will do our best to accommodate this for you.
• Communication skills (essential)
• Time management skills (essential)
• The ability to work independently (essential)
• Computer literate or willing to learn (Desirable)
• Knowledge of Microsoft Office including Outlook (Desirable)
• Access to the internet / personal computer/laptop (Desirable)
• Basic English Skills both verbal and written (Essential)
• No formal Qualifications are required
Personal qualities required:
• A helpful and friendly approach (Essential)
• A caring nature (Essential)
• A good sense of humor (Essential)
• Dedicated and committed. (Essential)
• The ability to be honest where required (Essential)
• A family member/spouse or child with ASD or neurodevelopmental disorder (Desirable)
• Experience with dealing with people face to face (Desirable)
• A full driving license is desirable but not required (we would expect if you have any driving offences that these be disclosed and discussed as part of this process)
• A DBS to be applied for under ASD Helping Hands, if you have one from another organisation this will be used in the interim (please note any issues with completing a DBS contact us directly to discuss)
To apply for this job email your details to email@example.com.