Autism Information and Advice Service
Free, practical information, advice and ongoing support for autistic people, people exploring whether they may be autistic, families, carers and professionals. We take time to understand what matters to you and help you find a way forward.
Information, advice and support when you need it
Autism can affect many parts of life, and it is not always easy to know where to turn. You can talk to us about your situation, ask questions and receive support that reflects your needs and circumstances.
How we can help
We provide clear, personalised information and advice about autism and the things that may be affecting you or your family.
- Help to understand autism, needs, strengths and differences.
- Advice about education, health, social care, benefits and everyday life.
- Support to explore your options and decide on suitable next steps.
- Information about helpful services, organisations and resources.
What we cannot provide
We want to be clear about the support available through this service.
- Advocacy or attending meetings on your behalf.
- Legal, medical or clinical advice.
- Therapy, counselling, diagnostic opinions or assessments.
- Crisis, safeguarding or emergency support.
Topics we can provide guidance on
Who can use the service?
You can use this service if you need autism-related information, advice or support for yourself, your family or someone you work with.
- Autistic people.
- People who do not have a formal autism diagnosis.
- Children, young people and adults.
- Parents, carers and family members.
- Professionals seeking advice and information related to autism.
Where we support
We primarily support people living in Norfolk. If you live elsewhere, we may still be able to offer general information and help you identify support in your area.
What you can ask us about
You can contact us with a question or tell us what is happening. This might include:
- Understanding autism or a possible diagnosis.
- Education, work, relationships or daily living.
- Benefits, services and support available to you.
- Behaviour, communication, sensory needs or emotional wellbeing.
- Working out what to do next.
Our commitment
We aim to provide clear, respectful and accessible support. We will listen without judgement, recognise individual strengths and needs, and help you feel:
- Better informed.
- Clearer about your options.
- More confident about your next steps.
Would you like our support?
Complete our form and tell us what you would like help with. You can contact us for yourself, a family member or someone you support professionally.